"Air operators must notify each passenger, and receive confirmation, that they have a face covering as early as possible during their journey." Air France Compulsory (surgical masks only)Īir France is one of the stricter airlines when it comes to masks. "You must have a mask or face covering that covers your mouth and nose during your travel through Canadian airports and during your flight," indicates the Canadian government's website. Air Canada CompulsoryĬanada dropped the requirement for pre-entry tests on April 1, but Air Canada has not dropped masks on flights. The Points Guy will not share or sell your email. I would like to subscribe to The Points Guy newsletters and special email promotions. So which airlines are holding fast on mask rules, and which are letting go?įor more news delivered each morning to your inbox, sign up for TPG's daily newsletter. Related: We flew 4 major European airlines and their mask policies confused the hell out of us airlines have written an impassioned open letter to President Joe Biden, begging him to allow them to stop enforcing mask-wearing on flights for the sake of both passengers and crew.
Then came easyJet, before KLM and Norwegian joined the domino run of airlines allowing passengers to fly barefaced. Related: Is it time to rethink COVID-19 travel mandates in the US? In mid-March, British Airways and Virgin Atlantic followed Jet2 and Tui in making masks an option rather than an obligation on some routes, while London's Heathrow Airport (LHR) announced it will no longer expect travelers to cover their noses and mouths in its terminals.
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I am sure they were not an isolated situation.The mask is slipping from the travel industry … literally, as airlines race to free the face on flights. The crew refused to do anything like call ahead and ask the plane be held / ask passengers to let connecting passengers disembark first / tell us what the connecting gate was.
They ran out of sandwiches after serving the first four rows! The flight attendants were clearly embarrassed. They were the worst two flights of my about 1,500,000 mile flying career. As a result we were placed in the back row going with no recline of the seat and returning in the front row with my toes against the bulkhead / no ability to slip my feet under the seat in front. They did not / could not / would not help us. We were just trying to reserve seats, and confirm our flights / get boarding passes.
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I am talking about a full night of busy signals and being on hold for an hour before giving up. Their website was useless, their app was not functional, and it was virtually impossible to get anybody on the phone. No communications or information whatsoever from Aerlingus makes it much worse, it’s the not knowing. I will now be claiming the cost of my flights back through my credit card companies for the failure of Aerlingus to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. I will be doing everything I can to to find an alternative carrier for future flights. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the AerLingus website. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. Now 3 months later and absolutely no response! i called AerLingus head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. I am owed 8 vouchers, I am a frequent traveler on AerLingus and they are forcing me to reconsider who to fly with. View previous and upcoming trips, including receipts Save personal, travel companion and payment information for faster bookings View your Avios balance, Tier Credits and tier status Sign up for AerClub and enjoy the rewards: Reserve a particular seat, add a checked bag or book lounge access Check in for your return trip for all passengers at the same time Be notified of check in status, gate numbers and gate changesĪ simple and speedy check in process with easy access to your boarding passes: View your upcoming trip details and itinerary Make your trip work for you with convenient features: Access your boarding passes conveniently, enjoy AerClub rewards and more.įind the best fares with a swipe of your finger and book great value flights:
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‘Appy to have you on board! Download the Aer Lingus app to book, manage and check in for your trips.
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